Customers visiting Samsung service centers can opt for drop only service to have their mobile device delivered at home. This feature will ensure that Samsung smartphone and tablet customers do not have to leave their home security and comfort to serve their devices.
This facility will be available in these 46 cities
This pick-up and drop service for mobile devices has been started in 46 cities, including Delhi, Gurgaon, Mumbai, Kolkata, Chennai, Pune, Bangalore, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Dehradun, Guwahati, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolhapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur, Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, Vijayawada and Visakhapatnam. This service will be provided for areas outside the non-containment zone falling within the limits of the municipal area of these cities. Here the curfew rules will be followed.Also read- Invest here in Corona crisis, you will get big money, you can start with only 500 rupees, this is the process
These devices will be serviced
Customers can register for their Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note and Galaxy Fold series smartphones as well as tablet service. Employees involved in the pick-up and drop of the device from customers’ homes will follow all security protocols.
At least 99 rupees will be charged for this facility
Pick and drop and drop only service can be availed for the repair of mobile devices with an affordable facility fee of Rs 199 and Rs 99 respectively. Consumers can pay for this service through various digital payment options.
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Learn what the company said?
Sunil Katinha, Vice President, Customer Service, Samsung India said, “Our top priority at Samsung is the well-being of the customers and we are committed to take every necessary step to provide convenience to them and their families.” In this difficult time, the new pick-up and drop and only drop service will allow customers to get their mobile devices serviced without having to leave their homes. We believe that our wide service network and many contactless service options provide better convenience Providing will help us stay connected.