HDFC Bank is preparing to extend its services to every village and town in the country.
HDFC Bank (HDFC Bank) along with its partner Common Services Centers (CSC) has launched chatbot ‘Ava’ on 10 May 2021 on CSC Digital Services Portal. With its help, it will go a long way in providing banking services to rural customers.
New Delhi. There is good news for the customers of HDFC Bank (HDFC Bank), the country’s largest private sector lender, that they will be provided banking services to every village and town in the country. HDFC Bank and Common Services Centers (CSC) have launched chatbot ava on 10 May 2021 on CSC Digital Services Portal. This will help the 1.5 lakh village level entrepreneurs (VLEs) to reach banking services to rural consumers. Explain that with the help of Ava, VLEs will get complete information about the products and services of the bank. This will improve financial services for customers in rural areas. VLEs will help consumers in all these activities related to the bank VLEs will also be able to improve their business by learning about account opening, loan lead creation and product details. At present, more than 1.27 lakh VLEs are offering HDFC Bank related services to customers. Of these, more than 15 thousand are business correspondents, who are providing services to customers from banking outlets in 685 districts. These business correspondents help customers to get home loan, auto loan, tractor loan. Along with opening of current account and saving account, they also help in saving through deposits. read this also- Now this cryptocurrency has rocked! Gave 70% profit on first day of listing on Binance, know how to invest in India‘VLE will help customers by learning about banking services’ Smita Bhagat, group head of government and institutional business of HDFC Bank said that this campaign will bridge the gap between India and India. Urban India is fast in adopting digital medium. Rural India is facing challenges because the spread of internet is less here. We are trying to make changes by enabling VLEs to learn about banking services and then improve their business by helping others. CSC SPV Managing Director Dr Dinesh Tyagi said that our partnership will give new skills to VLEs. This will expand their financial inclusion agenda to provide services to rural customers.