Central Government accepts flaws in new ITR portal users are facing 90 unique problems achs– News18 Hindi

New Delhi. The Income Tax Department has recently launched a new portal of return filing (ITR Filing New Portal). Taxpayers are facing difficulties in using this portal since the beginning. The Central Government has accepted in Parliament that there are many flaws in the new portal. The Center said that till now 700 e-mails have been received related to the new e-filing portal of the Income Tax Department. In these, more than 2000 complaints have been received. Users are facing more than 90 different types of problems in the new e-filing website.

Facing many problems including login problem
The government has received complaints from tax professionals, the Institute of Chartered Accountants of India (ICAI) and taxpayers. Minister of State for Finance Pankaj Chaudhary said in a written reply in the Rajya Sabha that Infosys, the company that created the new e-filing website, has been informed about the difficulties being faced in the functioning of the portal. Infosys has said that continuous work is being done to remove the problems coming in the new website of Income Tax Department. Users had told that even after trying several times, login was not happening. At the same time, there was also a problem in downloading Form-26AS.

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FM Sitharaman had instructed Infosys to fix it immediately
In the new income tax return portal, taxpayers were initially facing problems regarding the speed. Apart from this, there were technical problems in many options on the portal and some were not working. Infosys is slowly fixing them. Explain that the Center had launched a new website (new income tax e-filing portal) in June 2021 for filing income tax returns. With the launch of the new e-filing portal, taxpayers were facing many problems. Taking cognizance, Finance Minister Nirmala Sitharaman held a meeting with Infosys officials. He instructed to remove the problems of the portal soon.

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